Frequently Asked Questions (FAQ)
What types of tyres do you offer?
We offer a wide range of tyres,including passenger car tyres, SUV, and 4x4 tyres,truck tyres,
and performance tyres, Tractor tyres, Customer tyres, Forklift tyres and two & three wheeler from various well-known brands.
How do I choose the right tyres for my vehicle?
To choose the right tyres, consider factors such as your vehicle type,driving conditions, tyre size, and your
driving habits.You can reach out to our customer support for assistance.
What information do I need to find my tyre size?
You can usually find our tyre size printed on the sidewall of your current tyres.
It may look something like this 195/65R15.Additionally,you can check your vehicle's owner's manual or the
sticker inside the driver's door.
Do you offer installation services?
Yes, we offer installation services at select locations.Please check our
website for a list
of authorized service centers near you to look for installation and other car services.
Can I return products after purchase?
We offer a 3-day return policy on unused items.If you are not satisfied with your purchase, please contact
our cusromer support to initiate a return.(see our
return policy for more information).
How do I track my order?
Once your order is shipped, You will receive a confirmation email with a tracking number as well as a waybill
no from our delivery parcel partners. You can use that number to track your order.
What payment method do you accept?
We accept various payment methods including credit/debit cards, M-PESA, E-Wallet, cash on deliveries and other secure
online payment options.
Do you offer waranties on your products?
Yes, many of our tyres and accessories come with manufacturer warranties against defect.
Please note that we do not offer warranties against physical damage like Tyre cuts, Uneven tyre wear due to alignnment issues, other
vehicle faults, Battery mishandling, etc. Please we recommend you fit your delivered items at our recommended authorized tyre centers and
garages to guarantee proper installations.
Can I change my order after it has been placed?
If you need to make changes to your order, please contact our customer service as soon as
possible.We will do our best to accomodate your request before the order is processed.
How can I contact customer support?
You can reach our customer support team via email, phone or through the live chat feature on our
website.We're here to assist you with any questions or concerns.
If you have any other questions, feel free to reach out to us directly!
